Production-ready support ticket classification using Unity Catalog AI Functions, Vector Search, and RAG. Features 6-phase workflow, knowledge base integration, and Streamlit dashboard.

Support Ticket Classification and Key Phrases Extraction

🚀 AI-Powered Support Ticket Classifier Automatically classify customer support tickets by issue type and urgency, and extract product names, complaint keywords, and dates — with an interactive Gradio UI.

NLP support ticket routing and summarization — TF-IDF + Naive Bayes for speed (12ms p99, 90% F1), with an extension path for transformer-based classification. FastAPI + Streamlit.

This project focuses on automatically tagging customer support tickets into relevant categories using a Large Language Model (LLM).

This project achieves a robust solution where users can engage with a knowledgeable chatbot and efficiently route their concerns to the appropriate department.

Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.

AI-powered support copilot for ticket classification and query resolution. RAG, Chroma DB, Streamlit. Atlan AI Engineer Internship.

🎫 AI-powered customer support ticket classification using TF-IDF + Logistic Regression. Features interactive web UI, FastAPI REST API, Docker deployment, and AWS-ready infrastructure.

IHK-Abschlussprojekt FISI AP2 - Automatisierte Ticket-Kategorisierung mit PowerShell

Automatic ticket classification and document QA system with Pinecone vector search, GROQ LLaMA-3, and SVM-based department prediction

RNN-based NLP system that automatically classifies IT helpdesk support tickets into categories like hardware, software, network, and security issues. Built using TensorFlow, Python, and FastAPI to demonstrate real-world enterprise ticket routing and automation.

AI-powered support ticket classification & assignment – FastAPI + XLM-RoBERTa, active learning, REST API

Customer complaint classification using NLP, NMF topic modeling, TF-IDF, and supervised machine learning for intelligent ticket routing.

AI-powered support ticket analyzer API that classifies support emails, extracts key data, and routes tickets using OpenAI.

Automated customer support pipeline using LangGraph agents for ticket classification, sentiment analysis, response drafting, and escalation decisioning

Banking Ticket Classification | Natural Language Processing | UpGrad | IIITB

Learn LangGraph multi-agent systems with this production-ready ticket classification app. Features automatic routing, REST API, interactive dashboard, and embedded database.

Customer-support ticket routing with a fine-tuned DistilBERT (71% accuracy) and a CrewAI multi-agent triage system. Built with HuggingFace Transformers, PyTorch, and a local LLM via Ollama.

Hybrid SAP ticket routing: Rule Engine → TF-IDF → LLM fallback. Three-layer decision system with zero unnecessary API calls.