diff --git a/content/admin/concepts/identity-and-access-management/setup-user.md b/content/admin/concepts/identity-and-access-management/setup-user.md index 9d47ce1019a2..242f01a8edee 100644 --- a/content/admin/concepts/identity-and-access-management/setup-user.md +++ b/content/admin/concepts/identity-and-access-management/setup-user.md @@ -31,6 +31,13 @@ When you create the password, we strongly recommend that you **enable two-factor Unlike provisioned managed users, the setup user cannot sign in via SSO. +If you need to access enterprise recovery codes: +1. Navigate to github.com/login. +1. Enter the setup user's username (for example, shortcode_admin) and password. +1. Complete your 2FA challenge, or enter an enterprise recovery code if prompted. + +Enterprise recovery codes are not the same as personal two-factor authentication recovery codes. For more information, see [AUTOTITLE](/enterprise-cloud@latest/admin/managing-iam/managing-recovery-codes-for-your-enterprise/downloading-your-enterprise-accounts-single-sign-on-recovery-codes). + - **Without 2FA enabled**, you must provide an enterprise recovery code **every** time you sign in. - If **2FA is enabled**, you must sign in with a successful 2FA challenge response. You only need to enter an enterprise recovery code to access enterprise settings.